QUESTION 13 A basic adage of management control is that you get what you QUESTION 14 An important goal of the management control system is to employees to work in the best interests of the organization QUESTION 15 An effective management control tem red res multiple performance measures, including both financial and non financial measures that include all of the following EXCEPT Reflect key actions and activities that relate to the goals of the organization Not impact by actions of managers and employees Readily understood by employees Reasonably objective and easily measured QUESTION 16 cost is one that a manager's decisions and actions can influence to a reasonable extent QUESTION 17 is the effort to ensure that products and services perform to customer require products andsen.ices performments