Question: Question 16 1 pts When John went to open a bank account at First National Bank, he was greeted by a friendly account representative who

Question 16 1 pts When John went to open a bank account at First National Bank, he was greeted by a friendly account representative who took a lot of time to explain the different types of banking services that were available. According to the service marketing triangle, the actions by the account representative are a form of __marketing. interactive (delivering the promise) internal (enabling the promise) external (making the promise) O none of the above - Previous Next

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