Question 17 (1 point)

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Using a bulleted or numbered list can often make letters easier to read and more clear.

Question 17 options:

	True
	False

Question 18 (1 point)

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You should try to write long paragraphs to make a letter easier to read.

Question 18 options:

	True
	False

Question 19 (1 point)

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Using a simple writing style makes your letter easier to read.

Question 19 options:

	True
	False

Question 20 (1 point)

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It is a good idea to always repeat information when writing a letter.

Question 20 options:

	True
	False