Question 17 2 points Save Answer Bottom-up innovation approach for implementing technological innovation stresses that: Many useful ideas can come from people who directly work on the firms products/services by serving customers or working on the shop floor. These employees are best placed to think of how to improve the efficiency of current processes and hence should be encouraged to share their ideas O True O False Question 18 We say differentiated cultures exist in a firm when two or more non overlapping and distinct cultural values, norms and beliefs emerge in the firm O Agree Disagree Question 19 Which of the following is NOT an assumption of the rational decision making approach? O Managers are limited in their ability to take decisions O Decision makers are completely rational & always take decisions in best interest of the firm There are no constraints on time and resources O Decision makers have access to all the information relevant for a decision Moving to another question will save this response Question 20 Firm A has entered the 'Formalization stage of its organizational life-cycle. Which of the following activity should the firm focus on in this stage to make sure the firm keeps on growing even as it becomes more and more complex and big? O Put in place formal rules, policies and procedures and strictly implement them (ie, go for high formalization) O Lay-off employees O Reduce production rate Change production process