QUESTION 17 What is the reasoning behind role modeling? Having managers act out the role of the subordinate gives them a better understanding of the subordinate's feelings. A manager should select subordinates who are similar to him or her. Having subordinates act out the role of manager in contrived settings gives them a better understanding of directives. A leader behaves in the same way that he or she wants subordinates to behave. A leader is more likely to build referent power if he or she is sensitive to others' needs and feelings. QUESTION 18 power An up-and-coming executive who is charismastic is likely exhibiting coercive emulation personal referent legitimate QUESTION 25 Power is distinguished from influence due to the element of O reward ability influence O control effectiveness O efficiency QUESTION 28 The management department plans to grow based on several agreed upon goals, but department members can't seem to agree on how goals will actually be achieved. The management department is experiencing O legal conflict task conflict process conflict. relationship conflict. O competition