QUESTION 17 Which communication behavior is likely to arouse stress by projecting a non-caring, clinical, and detached attitude toward another person? description neutrality provisionalism evaluation OOOO QUESTION 18 Communicating to gather information, seek clarification, and coordinating what you do with others is most closely associated with: reading the organization. maintaining relationships. getting the job done. establishing who you are at the workplace. QUESTION 19 Which communication behaviors are likely to arouse defensiveness and stress of employees? evaluation, control, neutrality, superiority, and certainty description, problem-orientation, empathy, equality, and provisionalism lack of skill, lack of trust, specialization, apprehension, and superiority evaluation, problem-orientation, certainty, equality, and superiority QUESTION 17 Which communication behavior is likely to arouse stress by projecting a non-caring, clinical, and detached attitude toward another person? description neutrality provisionalism evaluation OOOO QUESTION 18 Communicating to gather information, seek clarification, and coordinating what you do with others is most closely associated with: reading the organization. maintaining relationships. getting the job done. establishing who you are at the workplace. QUESTION 19 Which communication behaviors are likely to arouse defensiveness and stress of employees? evaluation, control, neutrality, superiority, and certainty description, problem-orientation, empathy, equality, and provisionalism lack of skill, lack of trust, specialization, apprehension, and superiority evaluation, problem-orientation, certainty, equality, and superiority