Question 19 Microsoft's relationships and experiences in the computer industry and expertise in managing industries surrounding external networks led them to create new business units in the video game, online portal, and search engine industries. This is an example of which of the following! O Sharing resources and capabilities b. Economies of scope Oc Utilizingeneral organizational competencies Od Trafering competencies across businesses De Levering competencies to create a new business Question 20 2 points Which of the following is NOT an effect of an extensively diversified company with multiple business units? O. It leads managers to base important resource allocation decisions on a superficial analysis of each business unit's competitive position b. As organizational problems increase the time and effort pent by top managers to solve them increases bureaucratic costs and cancels out the profitenhancing advantages of pursuing diversification O Managers simply do not have the time to the business model of each unit. d. It makes it easier for corporate managers to remain informed about the complexities of each business The distance from the day-to-day operations may catch corporate managers wwwure of information that is hidden by business-unit managers who want to protect their own jobs