Question 1N.B. Define the concepts (and support with source/s) before answering each question.Consult the Information Professional at the Information enterprise and ask him or her about the problems and challenges encountered at the information enterprise and answer the following questions:1.1 Formulate research problem guided by the following questions. DO NOT rewrite the question as they are meant to guide you what to include in a problem statement.What is the problem?-Ineffective and inellicient records management system Who is affected by the problem?-Patients wait for a long time before they receive treabment. This put their lives at riskWhy is it a problem?When did it became a problem?-The problem has been a thorny issue since the hospital experienced a system break down/they have been using a manual system since the hospital became operational in 2010.How does it impact on service delivery?How to solve the problem-Motlalepula,(2025) opines that organisations may use electronic systems to solve problem of poor records management.What will happen if the problem is not solved?-people may loos confidence about the hospital, may lose their fives and to protect the reputational damage of the hospital, to uphold the rights of the patients to medication. ?10/1.2 Formulate any five research objectives /10/Defining: research objectives.To identify the root cause of poor records management at the hospital XTo establish when the problem of poor records management started at hospital X [Quantitative research approach]Which of the following factors eause poor records management at hospital X Inadequate ICT toolsLack of staffManual systemClosed ended questions-aligned with quantitative research approach-questionnaire1.3 Based on the research objectives in 1.2, formulate five research questions that you will ask the participants. ??10?What are the root cause of poor records management at the hospital x?When did the problem of poor records management started at hospital x?N.B Opened questions aligned with qualitative research approach-interviews1.4 Which research approach you would use to investigate the research problem. Choose between qualitative and quantitative research approaches. Provide five reasons why the selected approach is relevant to your study. /10/