Question: Question 2 0 2 pts It is well established that businesses that focus on quality improvement increase their profitability because they seek to satisfy their

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20

2

pts

It is well established that businesses that focus on quality improvement increase their profitability because they seek to satisfy their customers as much as possible. However, quality does not necessarily mean the same thing to everyone. A manufacturer of a product would view quality most likely as:

low price.

the durability of the product.

a few extra features added to the product.

conformance to established requirements.

none of the above.

Question 20 2 pts It is well established that businesses that

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