Question $20$

$4$ pts

Whether or not consumers engage in unethical practices with a retailer or a service provider, does it depend on how satisfied the consumer is with the retailer or service provider?

The more satisfied the consumer, the less likely he$/$she will engage in unethical behavior

The more satisfied the consumer, the more likely he$/$she will engage in unethical behavior

The degree of satisfaction does not influence consumers' unethical behavior