Question: Question 2 0 Goods / Service features and performance characteristics that cause customers to choose those over its competitors business are: Order Winners Exciters &

Question 20
Goods/Service features and performance characteristics that cause customers to choose those over its competitors
business are:
Order Winners
Exciters & Delighters
Dissatisfiers
Satisfiers
Order Qualifiers
Question 20 Goods/Service features and performance characteristics that cause customers to

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