Question: Question 2 1 ( 0 . 1 4 3 points ) Hearing what the speaker is saying, trying to understand the facts and feelings the

Question

21 (0.143

points

)

Hearing what the speaker is saying, trying to understand the facts and feelings the speaker is trying to convey, and stating what the listener understands that message to be

,

is called:

feedback.

active listening.

upward communication.

downward communication.

Question 21(0.143 points) Hearing what the speaker is saying, trying to

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