Question: Question 2 1 ( 1 point ) In class we discussed how sales organizations use the analogy of a pipeline to track customers through the

Question 21(1 point) In class we discussed how sales organizations use the analogy of a pipeline to track customers through the sales process. What is the other term used within sales organizations which serves much the same purpose as the sales pipeline?Question 21 options:a) Sales mix.b) Sales funnel.c) Sales thermometer.d) Sales blender.e) Sales metricsQuestion 22(1 point) To close more sales, it is essential that you as a salesperson do all of the following EXCEPT: Question 22 options:a) take into consideration the customer's point of view in choosing a closing method.b) ask for the order and be quiet.c) believe you can close the sale successfully.d) wait for the customer to tell you they are ready to make a purchase.e) tailor your close to the relationship you have with this customer. Question 23(4 points) How does CRM benefit a professional salesperson? In your response, define the acronym "C.R.M."and describe at least 3 benefits of CRM for salespeople.Question 23 options:Question 24(1 point) In prospecting you often must first communicate with an assistant or receptionist that may prevent you from contacting the prospect. This person is most commonly referred to as:Question 24 options:a) the lead generator.b) the centre of authority.c) the gatekeeper.d) the blind side.e) the referral.Question 25(1 point) Your customer is focused on results and expects you to be direct and purposeful in your dialogue. From what you have learned in this course, you would identify this customer's buyer style (or social style) as __________.Question 25 options:a) driver.b) expressive.c) amiable.d) analytical.e) director.

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