Question: Question 2 1 2 pts Elements such as mints on the pillow of a freshly made bed or paper / plastic coverings on clean drinking
Question
pts
Elements such as mints on the pillow of a freshly made bed or paperplastic coverings on clean drinking glasses in hotels are examples of
hotel's strategy of improving customer service
a hotel's technique of matching consumer demand with supply
a hotel's attempt to increase demand for ancillary services
a hotel's strategy to tangibilize the evidence of the service provided
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