Question: QUESTION 2 1. 3. The IT Impact Map describes the impact of IT along the two key dimensions of business model performance: Strategy (IT impact

QUESTION 2 1. 3. The IT Impact Map describes the impact of IT along the two key dimensions of business model performance: Strategy (IT impact on core strategy - emerging opportunity) and capabilities (IT impact on core capabilities, business processes & reengineering). Explain how IT impacts the strategy and capabilities by comparing the "Canyon Ranch: Becoming an IT-enabled Business" and "Amazon.com

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