Question 2 (1 point) The Saylor textbook makes a distinction between a resource and a capability. Resources, it says, refer to what an organization owns, capabilities refer to what the organization can do. Capabilities are how organizations capture and use the value that resources offer. The professor's PPT slides follow another perspective, which sees all organizational strengths and "capabilities" as intangible assets (resources, capital, strengths), which ultimately stem from one type of intangible asset, viz., human capital, which produces the other types of intangible assets like structural capital and relationship capital. The organization cannot "own" its human capital, it can only "rent" it through salaries, wages, and other forms of compensation. True False Question 3 (1 point) Saved While thinking of strategy as a plan is a necessary component of good strategic management, leaders and managers must recognize that the world is changing rapidly and that changes in the external or internal environment of the organization often require strategic adjustments to any strategic plan. As Mike Tyson would say, "Everyone has a plan until I punch them in the face." . True FalseAccording to Covey, when we conditionally love someone rather than unconditionally love someone, the following is a likely result: a) Those conditionally loved will become reactive and defensive in order to prove they are independent of the one providing conditional love O b) Those conditionally loved may become counter-dependent, which is at the lowest end of the maturity continuum O c) Those conditionally loved may come to resent the person whose love is conditional Od) Those conditionally loved may become very concerned about their "rights" and producing evidence of their individuality O e) All of the aboveQuestion 15 (1 point) Southwest Airlines is the only airlines to create a profit year after year for decades in e . an industry known for losses and bankruptcies. One of Southwest's greatest differences from its competitors, and one of its greatest strengths, is an internal environment strength, particularly its which is an intangible asset. O a) organizational culture O b) Boeing 717 planes c) successful merger with AirTrans Airlines d) Boeing 737 planes