Question: Question 2 ( 1 point ) The term refers to an integrated approach to organizational performance management that results in delivery of ever - improving

Question 2(1 point)
The term refers to an integrated approach to organizational performance management that results in delivery of ever-improving value to customers and stakeholders.
a. fitness for use
b. exceeding customer expectations
c. performance excellence
d. empowerment
Question 2(1 point) The term refers to an integrated approach to

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