Question: QUESTION 2 ( 2 0 Marks ) Marketing s goal should be to create value by offering satisfying solutions to customers needs. Based on this
QUESTION Marks
Marketings goal should be to create value by offering satisfying solutions to customers needs.
Based on this statement, critically discuss the strategies a marketing organisation can adopt to maximise customer lifetime value CLV and suggest tactics that can be used to implement the strategies
Substantiate your answer with below
Customer lifetime value, or CLV is a marketing metric that predicts the total worth of a customer to a business over the course of their entire relationship.
Understanding the customer
Focus on the customer experience
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