Question $2$

$(20$ Marks$)$

Tesco's leadership framework sets out not just the skills and competencies but also the personal characteristics and behaviours it expects of its leaders. Decision$-$making is one of the most important tasks a leader has to do$.$ With reference to relevant theory and the leadership approaches at Tesco, critically discuss different leader decision making styles. Apply appropriate examples from the case study to corroborate your answer.

SECTION B

$[60$ Marks$]$

Answer ANY THREE $(3)$ questions in this section.

Question $3$

$[20$ Marks$]$

In order to gain an understanding of team dynamics, managers should consider what happens in teams at different stages of their development as they progress from a newly formed team to one that is well established. To educate contemporary managers on team dynamics, discuss the various stages of group$/$team development. Apply suitable examples to substantiate your answer.

Question $4$

$4\mathrm{.}1$ With reference to relevant examples, briefly define organisational commitment and explain the

$(10$ marks$)$

difference between "Affective Commitment" and "Continuance Commitment".

$4\mathrm{.}2$ Discuss the concept of Citizenship Behaviour and examined the significance of Organisational

$(10$ marks$)$

Citizenship Behaviour, using relevant examples.

Question $5$

$[20$ Marks$]$

Employee satisfaction is a broad term used by the HR professionals to describe how satisfied or content employees are with elements like their jobs, their employee experience, and the organisations they work for. With reference to relevant theory, evaluate the critical psychological states, which makes work more satisfying and discuss the five core job characteristics which results in high levels of these psychological states. Use relevant examples to support your discussion.

Question $6$

$[20$ Marks$]$

A great manager knows what motivates each employee and is able to adapt her leadership style to bring out the best in that employee. However, managing these diverse personalities isn't easy, but it's important. Examine the five broad dimensions that can be used to summarize personalities, also referred to as the big five taxonomies which are fundamental for managers to know as they lead and manage employees. Apply practical examples to substantiate your answer.

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