Question $221$ pts

You are leading a project to redesign the workflow at a software development company to enhance collaboration and efficiency. To achieve this, you are exploring various systems thinking approaches that can help analyze and improve the organizational processes. During a strategy workshop, you discuss two key principles that should guide your analysis: considering multiple perspectives and developing a conceptual model to clarify necessary activities for transformation.

In the context of redesigning the workflow at your software development company to enhance collaboration and efficiency, which systems thinking approach corresponds to the following principles: considering $$plausible but relevant$$ perspectives $($holons$)$ to describe real$-$world activities and deriving a conceptual model for analyzing the activities required for transformation?

Group of answer choices

Interactive Planning.

Soft Systems Methodology.

Critical System Heuristics.

Viable Systems Methodology.

Flag question: Question $23$

Question $231$ pts

You are a digital strategy consultant working with an e$-$commerce platform experiencing declining customer satisfaction due to frequent system outages and slow response times. The management has been applying quick fixes to address these issues, but they seem to keep resurfacing, impacting the platform$$s reputation and user experience. During a strategy session, you discuss the concept of the $$Fixes that Fail$$ archetype to illustrate why these quick solutions might not be effective in the long term.

In the context of addressing recurring system outages and slow response times on your e$-$commerce platform, which statement about the $$Fixes that Fail$$ archetype is NOT true?

Group of answer choices

This archetype states that a problem symptom can be resolved either by using a symptomatic solution or applying a fundamental solution.

It hypothesizes that the problem symptom will diminish for a short while and then return to its previous level or become even worse over time.

This archetype states that a quick$-$fix solution can have unintended consequences that exacerbate the problem.

In a $$Fixes That Fail$$ situation, a problem symptom cries out for resolution, often leading to quick, temporary fixes.

Flag question: Question $24$

Question $241$ pts

You are a systems analyst working on a project to improve stakeholder collaboration for a new digital marketplace platform. The project team is facing challenges because stakeholders have different perspectives on what the platform should achieve and how it should function. You discuss the complexity of these problematical situations and how they arise from multiple interacting perceptions of reality.

In the context of improving stakeholder collaboration for your digital marketplace platform, which combination of the following statements explains why problematical situations are complex and contain multiple interacting perceptions of $$reality$?$

Statement A: People hold different worldviews, influencing their perceptions and expectations.

Statement B: The world always contains people who are trying to act purposefully, with intention, affecting how situations unfold.

Which combination is correct?

Group of answer choices

Statement A is False and Statement B is True.

Statement A is False and Statement B is False.

Statement A is True and Statement B is False.

Statement A is True and Statement B is True.

Flag question: Question $25$

Question $251$ pts

You are a project manager at a tech start$-$up developing a new app designed to streamline supply chain operations for small businesses. To effectively understand and model the system, you decide to use the CATWOE mnemonic from Soft Systems Methodology $($SSM$).$ During a team meeting, you discuss the components of CATWOE and how they apply to your project.

In the context of developing your supply chain app, which of the following explanations related to the CATWOE mnemonic is INCORRECT for analysing and understanding the system?

Group of answer choices

O $=$ Owner: The controlling body which authorizes the system, like your startup$$s management team.

A $=$ Actor: People who perform the main activities of the system, including developers and support staff managing the app.

E $=$ Environment: The physical environmental constraints within which the system must operate, such as the physical infrastructure of the supply chain network.

C $=$ Customer: People affected by the system, such as small business owners using the app.

Flag question: Question $26$

Question $261$ pts

You are developing a new ride$-$sharing app and are encountering the $$Chicken$-$and$-$Egg$$ problem, where you need to attract both drivers and riders to build mass scale on your platform. To manage this challenge, your company is considering exerting significant control over the platform$$s interactions and growth. You need to classify this problem situation based on the complexity and control exerted over the ne