$$ Question $22\mathrm{.}1$ Urban Mobility Inc., a mid$-$sized company specialising in sustainable transportation, decided to launch a new line of compact electric scooters aimed at urban commuters. The project$$s success heavily depended on setting up an efficient, cost$-$effective, and scalable production line. Industrial engineering techniques are important in this instance to improve manufacturing capability. It entails a composite of activities responsible for the design and development of production capability. It is necessary to develop a capability that will enable the production and delivery of the quantities needed. Such system configuration would have been described and approved through the critical design review. Briefly discussed four types of engineering or engineering$-$related activities that are important in the design of production configuration of the compact electric scooters. $(12$ marks$)$

$2\mathrm{.}2$ NovaTech Electronics is a global manufacturer of consumer electronics. In $2024,$ they launched a new line of mid$-$range smartphones. However, within the first three months, the company faced a spike in warranty claims primarily due to touchscreen malfunctions and camera misalignment. The executive team mandated the industrial engineering and quality departments to identify and fix the root cause and ensure conformance to the design specifications. Using a problem$-$solving methodology of your choice, investigate and identify possible root causes of the problem. You$$re requested to justify the define the measures$/$ metrics and importance of conformance to quality to management. Briefly discuss four key reasons why conformance to quality is significant to management. $(8$ marks$)$