Question $22$

$3\mathrm{.}4pts$

Great Lakes Educational Loan Services uses its mission of "doing what's right to change lives for the better" to state its espoused values which are defined as

physical manifestations of organizational culture.

the explicitly stated values and norms preferred by an organization.

the values and norms actually exhibited in the organization.

a narrative based on true events, which emphasize a particular value.

Question $23$

$3\mathrm{.}4$ pts