Question $2(25$ marks$)$

a$)$ Using either a Jamaican service type company $($e$.$g National Commercial Bank$)$ or a Manufacturing Company $($e$.$g$.$ Seprod Ltd$)$ and based on principles taught and discussed in class with regard to the decisions that are relating to the operations of an organization, discuss the ten $(10)$ Operations Decisions and how they are applied in the operations of the company you have chosen. $($Essay Type Response$)$

$(15$ Marks$)$

b$)$ Using clear examples of processes and applicable industries $($service type or manufacturing$)$ explain the following process strategies:

i$.$ Job Process

ii$.$ Batch Process

iii. Line$/$Assembly Process

iv$.$ Continuous Process

$(8$ Marks$)$

c$)$ Define the terms competitive priorities and competitive capabilities as it relates to operational processes and supply chains.

$(2$ Marks$)$