Question 2 (20 marks )

You received feedback from your Production Manager informing that the scraps were high in this six months since January 2022. The Production Manager think that HR Department should conduct some training program to help his department. (i) As a Training Manager, what Training Needs Analysis approaches will you take? Why do you choose these approaches? (10 marks)

(ii) How do you use the results from the assessment to provide your recommendations to the Production Manager and what are your recommendations? (10 marks).