Question 2: (20 points) Choose the correct answer for the following questions: Fill the correct choices in the following Table: a a Question no. 1 2 3 4 5 a b b b b b d d d d d a c a c 1. Every design effort begins with the: a. discovery of a need for product b. design quality into a product c. process approach d. all of the above 2. Kano's model permits to: a. show technology maturity b. describe customer satisfaction c. design quality into a product d. all of the above 3. At which of the following springs deflection rate (change of deflection) of the spring decreases with increasing axial load? a. Linear spring b. Nonlinear stiffening spring c. Nonlinear softening spring d. None of the above 4. Which one is not included in a project cost estimation: a. the product b. engineer salaries c. test facilities d. travel costs 5. In the QFD, Kano's model can be use in: a. Step 1 - Who b. Step 2 - What c. Step 3 - Who versus what d. Step 4 - Now versus what