Question 2 (25 marks) Process charts use symbols, time and distance to provide an objective and structured way to record and analyze activities that make up a process. The following process indicates the steps involved in a patient's visit to a Casualty section of a private hospital. Using the table below: 2.1 2.2 Construct a process chart. Revise the process chart to show improvements (15) (10) Step Process Description in Distance in Time meters minutes 10 5 1 Patient arrives at Casualty section and reports to admissions clerk 2 5 30 3 Admissions clerk records patients details Patient makes payment at cashiers Patient waits for medical attention in a waiting room 25 15 4 30 60 5 5 6 15 7 8 30 9 30 10 Patient is moved to an assessment room 10 Nurse records blood pressure, test blood-sugar and records information on chart Patient goes back to waiting room 30 After a delay patient is sent to doctors cubicle 20 Doctor does a clinical assessment makes a diagnosis Patient is sent to X-Ray department where x-rays 150 are taken Patient is sent to the waiting room 120 Patient is sent to the doctors cubicle with X-ray 20 report Doctor treats patient based on x-ray findings Patient is sent to pharmacy to collect medication 75 Patient exits the hospital 50 45 11 15 12 13 15 60 14 15 REGENT BUSINESS SCHOOL (RBS) - JAN 2022 14 BACHELOR OF COMMERCE IN SUPPLY CHAIN MANAGEMENT YEAR 3- ACADEMIC AND ASSESSMENT CALENDAR -DISTANCE Question 3 (25 marks)