Question: Question 2 3 ( 1 point ) Customer relationship management ( CRM ) and social media are widely used by today's businesses to A )

Question 23(1 point)
Customer relationship management (CRM) and social media are widely used by today's businesses to
A) increase operational efficiency
B) enhance effectiveness
C) add value to existing products and services and to create new products and services
D) improve customer service
Question 23(1 point) Customer relationship management (CRM) and social media are

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