Question: Question 2 (3 marks): CASE STUDY Cherry is a manager of a small restaurant that serves mostly foreign customers in Ho Chi Minh City. She

Question 2 (3 marks): CASE STUDY Cherry is a manager of a small restaurant that serves mostly foreign customers in Ho Chi Minh City. She wants to hire a new staff who will be in charge of online sales through telephone and other channels such Facebook, Grab food, Baemin, to improve the business situation after the quarantine time. Answer the following questions: 2a. Prepare 02 situational questions and 02 behavioral questions to help Cherry choose an appropriate candidate for her restaurant in the interview. (1.0 mark) 2b. What should this new staff be trained to work at the restaurant? (1.0 mark) 2c. Suggest a method of performance appraisal for this new staff with detail evaluation criteria. (1.0 mark)

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