Question $26.(1$ point$)$

Contextual performance and task performance should:

Be considered as one and the same

Only be considered in senior level employees.

Be listed in the employee manual

Be considered separately

Question $27(1$ point$)$

Listen

When poor results are due to causes beyond the performer's control, which approach to measuring performance is most appropriate?

Trait approach

Behaviour approach

Results approach

Balanced Scorecard