Question $26(1$ point$)$

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Katherine has been taking the train into Boston every day for the last $4$ years. Every morning, her train is scheduled to arrive at $7$:$55$am$.$ Although she'd like the train to arrive on time, she knows from past experience that it's more likely to arrive a few minutes late. Katherine's expectation that her train will arrive a little late reflects her level of service.

adequate

available

transactional

desired

functional