Question $26(2$ points$)$

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According to the duplication of purchase law, which factors have the greatest impact on the number of customers that a retailer has and their loyalty?

The store's environment and staff members' courtesy

The store's layout and speed of check out

The store's product range and discount policies

The store's location and the number of locations covered across the whole chain

Question $27(2$ points$)$

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Peter Drucker said that profit is the cost of survival. True or false?

True

False