QUESTION $26$

You work for Raider Data Systems where thousands of insurance records are entered by clerks each day for a variety of client firms. You are in charge of setting control limits to include $99\mathrm{.}73\%$ of the random variation in the data entry process when it is in control. Samples that you collected from $20$ employees are shown below. You carefully examine $100$ records entered by each employee and count the number of errors entered by each clerk. You also compute the proportion defective in each sample. Using a p$-$chart, what are the upper and lower control limits$?$

$\backslash$table$[[$Sample$,$Errors Made$],[1,3],[2,4],[3,4],[4,2],[5,5],[UCL=,51\mathrm{.}54\%,LCL=0$