Question: QUESTION 2 ( 60 pts.) Vi is an EdTech start-up specialized in applying digital and technology in placing internships worldwide. As a start-up company, the

QUESTION 2 ( 60 pts.) Vi is an EdTech start-up

QUESTION 2 ( 60 pts.) Vi is an EdTech start-up specialized in applying digital and technology in placing internships worldwide. As a start-up company, the operation and workflow are all new and changing every month to adapt with needs and demands of the industry. Your team oversees developing an online platform to ease the pain of paperwork for external and internal users. Instead of operating the placement process manually, the online platform is making it automatically. In this new procedure, a Customer Relationship Management system is applied - Zoho. After students complete their application, they have to carry out an English test to qualify their language proficiency. Then, CRM system will classify a student based on their test result and create an account. Deals are then generated and associated with the students to inform the internal team about their payment status. Based on the desire of intern, Intern Experience team will place them with suitable program and coach them accordingly. Next month, on the 4th of May, the 1st version of the platform is scheduled for release. Task: As Head of product, you are asked to write an instruction for involved personnel guiding them through the process of supporting student registration. Please refer to the diagram below and write an email instructing Intern Experience team

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