Question: Question 2 7 0 . 7 5 pts In the context of customer lifetime value, the 8 0 - 2 0 rule reflects the idea

Question 27
0.75 pts
In the context of customer lifetime value, the 80-20 rule reflects the idea that
any new product will be accepted by 20 percent of the customers immediately, but 80 percent of the customers will be up for grabs throughout the product's life cycle
the top 20 percent of customers often generate 80 percent of the company's profits
the top 20 percent of customers are highly satisfied and 80 percent of customers will recommend the company to a friend
20 percent of the company's profits are generated by the top 80 percent of customers
20 percent of customers are unprofitable, and 80 percent make up a company's profits
Question 2 7 0 . 7 5 pts In the context of

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