Question: Question 2 7 ( 1 . 2 5 points ) If a furniture company succeeds at retaining loyal customers, which macro strategy is it demonstrating?

Question 27(1.25 points)
If a furniture company succeeds at retaining loyal customers, which macro strategy is it demonstrating?
product excellence
operational excellence
location excellence
relationship excellence
customer excellence
Question 27(1.25 points) If a furniture company succeeds at retaining loyal

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