QUESTION $27$

$2$ points

Lance must present a persuasive speech to his recruiters as to why they need to expand their territories. To support his presentation, Lance shares how when he was first selling newspapers as a young boy that he went door to door, trying to gain more subscriptions. This is best an example of which of the following?

a$.$ Fable

b$.$ Statistic

c$.$ Illustration

d$.$ Anecdote

QUESTION $28$

$2$ points

During which phase of development do employees receive fewer responses to their performance?

a$.$ human relations

b$.$ interactive

c$.$ employee$-$centered

d$.$ functional

e$.$ consultative