Question $28(1$ point$)$

Two friends are partners in a manufacturing firm that employs over $1,500$ people. Recently, employees have been complaining that they were not told of changes in health insurance coverage and premiums. To which of the following support activities of the value Ehain can this problem be attributed?

firm infrastructure

human resource management

technology development

inbound logistics

procurement

Question $29(1$ point$)$

Internal environmental factors are all under the firm's control.

True

False