Question: Question 2 8 ( 2 . 5 points ) Saved In addition to compensation, customers expect In other words, they expect fairness in terms of

Question 28(2.5 points)
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In addition to compensation, customers expect In other words, they expect fairness in terms of policies, rules, and timeliness of complaint process.
outcome fairness.
service equity.
functional equity.
interactional fairness.
procedural fairness.
Question 28(2.5 points) Saved In addition to compensation, customers expect In

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