Question: Question 2 - A drive - through process a Subway has three activities. The first activity is ordering; on average this process takes 1 minute.
Question A drivethrough process a Subway has three activities. The first activity is ordering; on average this process takes minute. Then, a car proceeds to the payment window; on average this process takes minute. The last activity is pickingup the order, which on average this process takes minute. There is a waiting before each of these activities. On average, there are usually cars waiting to place their orders; cars waiting to pay the total; and cars waiting to pickup order. On average cars an hour enters the line, and assume no cars leave this process until they pickup their order.
a Clearly draw the process flow diagram for cars. Make sure you label each activity and buffer with appropriate Little's Law variables.
b On average, how long does the entire process flow take?
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