Question: QUESTION 2 ANALYSE HUMAN USABILITY IN SYSTEMS AND DOCUMENTATION [4+3+3 = 10 MARKS] a) Explain the importance of documentation in the context of Systems Management.

QUESTION 2 ANALYSE HUMAN USABILITY IN SYSTEMS AND DOCUMENTATION [4+3+3 = 10 MARKS]

a) Explain the importance of documentation in the context of Systems Management. [4 Marks]

b) Discuss why change management is an important element of IT implementation. [3 Marks]

c) Define the term Vulnerability and list five types of Vulnerability. [3 Marks]

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