Question: QUESTION 2 Artificial Intelligence (AI) is a welcome tool for automating knowledge management tasks. Al can be integrated into knowledge management programmes at a low-cost

QUESTION 2 Artificial Intelligence (AI) is a welcome tool for automating knowledge management tasks. Al can be integrated into knowledge management programmes at a low-cost using cloud platforms such as IBM, Google, and Microsoft. Because both Al and knowledge management are concerned with knowledge, whereby they are closely related. However, while Al gives machines the ability to learn, knowledge management facilitates deeper comprehension of the information. Collectively, they expand knowledge beyond the obvious and immediate.

In your opinion, how does artificial intelligence contribute to the management of knowledge in business organisations?

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