QUESTION 2

1. In the aggregate planning for services, capacity is fairly simple to predict.

   True

   False

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QUESTION 3

1. The significance of maintainability is diminished when

   		the product is very cheap to manufacturer
   		the product is perceived by the customer as disposable
   		the product is extremely reliable
   		all of the above

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QUESTION 19

1. The term "design for manufacture (DFM)" involves designing a product so that it can be produced easily.

   True

   False

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QUESTION 20

1. An industry tends to be more competitive if:

   		the average market share is low.
   		the average profit margin is high.
   		there are few companies in the industry.
   		productivity is increasing.

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QUESTION 18

1. When a firm uses a level production strategy, the main costs will be in hiring and firing workers.

   True

   False

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QUESTION 15

1. Form design refers to

   		how the product will perform
   		how the product will look
   		how the product will be made
   		how easily the product can be maintained

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QUESTION 16

1. Value analysis is an analytical approach for eliminating unnecessary design features and functions.

   True

   False

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QUESTION 17

1. One quantitative measure of reliability is mean time to repair.

   True

   False