Question 2 - Managing housekeeping personnel - Explain the different positions found in your housekeeping department - Create a job description and job specification for a room attendant and public area attendant. - Explain the different shift schedules of the staff in your housekeeping department and create a sample shift schedule. Question 3 - Contracts and Outsourcing - Discuss the significance of contracts and outsourcing and explain the advantages and disadvantages of outsourcing within the housekeeping department. - Elaborate on types of contracts and services offered on contract basis in housekeeping - Create a sample of contract specifications \& pricing of contracts