Question 2 (Marks: 20) Read the case below and answer JTE Bank Sandra works as a general manager for JTE Bank. The bank is situated in Johannesburg and offers a wide range of financial services, which include asset management, fund management, commercial banking and long-term credit. In her department, Sandra manages several employees who have a constant need to excel and who strive to succeed. These workers enjoy jobs that provide personal responsibility with clear attainable goals. JTE Banks success is largely attributable to their human capital and to the value of information that the bank has access to. Information is used in all aspects of the business for decision-making and problem-solving that ultimately benefits the bank and its clients.

Q.2.2 JTE Banks success is largely attributable to their human capital and to the value of the information that the bank has access to. With reference to JTE Bank, explain the characteristics of useful information. Use relevant examples within the context of a financial services firm such as JTE Bank to support your discussion.