Question 2- Please read the following case study and answer the questions that come after it (6 marks) - ILOs A1, B1, B3, C1, D2, D4

Ms. Layla is the owner and manager of Swan Lake Eatery, a local restaurant and catering business. The restaurant has two departments, one responsible for catering to companies and the other serving individual customers. Ms. Layla makes most of the decisions for her restaurant because it is still new and its immediate environment is competitive and unstable. She also thinks that her employees are not as invested as her in the success of the restaurant.

1. (a) Is the decision-making in Swan Lake Eatery centralized or decentralized? (b) Explain your answer from the case (c) explaining the advantages of this way of decision-making (3 marks).
2. (a) What type of departmentalization does Swan Lake Eatery have? (b) Explain your answer (2 mark)
3. Do you think that it is ethical for Ms. Layla to take all of the decision in her organization, not leaving any important decisions to be made by her staff? Discuss your answer (1 mark)