Question 2 Read the case below and answer JTE Bank Sandra works as a general manager for JTE Bank. The bank is situated in Johannesburg and offers a wide range of financial services, which include asset management, fund management, commercial banking and long-term credit. In her department, Sandra manages several employees who have a constant need to excel and who strive to succeed. These workers enjoy jobs that provide personal responsibility with clear attainable goals. JTE Banks success is largely attributable to their human capital and to the value of information that the bank has access to. Information is used in all aspects of the business for decision-making and problem-solving that ultimately benefits the bank and its clients.

Q.2.1 Within the context of the case and David McClellands Acquired Needs Model, explain how Sandra can improve worker performance by considering her team members predominant needs