Question $2$ SATS Ltd$.,$ commonly abbreviated as SATS, is the main provider of ground handling and in$-$flight catering services at Singapore Changi Airport. SATS controls about $80\%$ of Changi Airport's ground handling and catering business. SATS' "food solutions" include in$-$flight catering, food logistics$,$ industrial catering, as well as refrigerated and frozen food manufacturing and airline linen and laundry. Furthermore, SATS was described as the third most admired company in Singapore in a survey conducted by The Wall Street Journal Asia in September $2008.$ SATS also ranked second in the quality of its services and corporate reputation and fourth in innovation. SATS identified two areas of capabilities that it should develop in view of future challenges. One areainvolved automation with robotics solutions to address the aging workforce. The second, comprised competences in the Internet of Things $($IoT$)$ and big data to enhance SAT$$s operational efficiency and customer experiences. Evaluate both areas applying corporate foresight techniques and recommend which area you would focus on first and why. $2.$ SATS Ltd$.,$ commonly abbreviated as SATS, is the main provider of ground handling and in$-$flight catering services at Singapore Changi Airport. SATS controls about $\backslash (80\backslash \%\backslash )$ of Changi Airport's ground handling and catering business.

SATS' "food solutions" include in$-$flight catering, food logistics$,$ industrial catering, as well as refrigerated and frozen food manufacturing and airline linen and laundry.

Furthermore, SATS was described as the third most admired company in Singapore in a survey conducted by The Wall Street Journal Asia in September $2008.$ SATS also ranked second in the quality of its services and corporate reputation and fourth in innovation.

SATS identified two areas of capabilities that it should develop in view of future challenges. One areainvolved automation with robotics solutions to address the aging workforce. The second, comprised competences in the Internet of Things $($IoT$)$ and big data to enhance SAT's operational efficiency and customer experiences.

Evaluate both areas applying corporate foresight techniques and recommend which area you would focus on first and why.