Question $2$

The financial systems project has a relatively high profile in the organization and has received great support from the sponsor. There are over $230$ activities on the project, and a few have remained relatively large due to the nature of the work to be accomplished. One of these larger activities has an estimate to complete $($ETC$)$ that is longer than planned. If the project manager wants to look at non$-$value$-$added activities that might be causing the delay, the manager should

Perform a quality audit

Complete process analysis.

Use a Pareto diagram.

Measure using quality metrics.