question 2 which is numbered below..

(Gantt charts can be made by hand or any other tool that you have) 1. Make a Gantt chart for the first order of three dozen cookies. Expand the chart to include the second order of three dozen cookies. (5 points) 2. Assume a scenario with one oven and where all orders are for one dozen cookies. Kristen schemes up to remove the friend from the business. In this case, how many dozens of cookies can Kristen deliver in an evening of 4 hours? (5 points) 3. Assume a scenario with one oven and where all orders are for three dozen cookies. Kristen schemes up to remove the friend from the business. In this case, how many dozens of cookies can Kristen deliver in an evening of 4 hours? (5 points) 4. Kristen's uncle gifts them a free oven that is exactly similar to the one they currently have. If all orders are for one dozen cookies, construct a Gantt chart (5 points) to calculate the lead time to make one dozen cookies (5 points) and the process flow rate (5 points). Use the process analysis method to arrive at the same answers of lead time and flow rate (5 points). Mention the bottleneck process. 5. Kisten's uncle gifts them a free oven that is exactly similar to the one they currently have. If all orders are for three dozen cookies, construct a Gantt chart (5 points) to calculate the lead time to make three dozen cookies (5 points) and the process flow rate (5 points). Use the process analysis method to arrive at the same answers of lead time and flow rate (5 points). Mention the bottleneck process. 6. highlight one experience from your experience, that is similar to what has been talked about. [e.g. job deskilling and its effect on cost, improper decisions taken because of cost management compulsion, etc) (5 points) 1 ROGER BOHN Kristen's Cookie Company (A) (Abridged) You and your roommate are preparing to launch Kristen's Cookie Company in your on-campus apartment. The company will provide fresh cookies to hungry students late at night. You need to evaluate the preliminary design for the company's production process in order to make key policy decisions, including what prices to charge, what equipment to order and how many orders to accept, and to determine whether the business can be profitable. Business Concept Your idea is to bake fresh cookies to order, using any combination of ingredients that the buyer wants. The cookies will be ready for pickup at your apartment within an hour. Several factors will set you apart from competing products such as store-bought cookies. First, your cookies will be completely fresh. You will not bake any cookies before receiving the order; therefore, the buyer will be getting cookies that are literally hot out of the oven. Second, like many Boston-based area ice-cream shops, you will have a variety of ingredients available to add to the basic dough, including chocolate chips, M&M's, chopped Heath bars, coconut, walnuts, and raisins. Buyers will email their orders and specify which of these ingredients they want in their cookies. You will guarantee completely fresh cookies. In short, you will have the freshest, most exotic cookies anywhere, available right on campus. The Production Process Baking cookies is simple: place all the ingredients in a mixing bowl and mix them; spoon the cookie dough onto a tray; put the cookies into the oven; bake them; take the tray of cookies out of the oven; let the cookies cool; and, finally, take the cookies off the tray and carefully pack them in a box. You and your roommate already own all the necessary capital equipment: a high-capacity professional-grade electric mixer, cookie trays, and spoons. Your apartment has a small oven that will hold one tray at a time. Your landlord pays for all the electricity. The variable costs, therefore, merely the cost of the ingredients (estimated to be $0.60/dozen), the cost of the box in which the cookies are packed ($0.10 per box; each box holds a dozen cookies), and your time (what value do you place on your time?). A detailed examination of the production process follows. You and your roommate have timed the necessary operations. The first step is to take an order, which will be fast and accurate, since your roommate has devised a method using the campus e-mail system. When an order arrives, your roommate first reads and prints the email and sends a reply to the customer stating when the order will be ready for pickup and takes the printed order to the kitchen. This order processing step takes your roommate one minute. Zoom in When an order arrives in the kitchen, the first production step is to place the specified ingredients in the electric mixer's bowl and turn on the mixer to mix the ingredients. The electric mixer can hold and mix ingredients for up to three dozen cookies. You then spoon the cookies, one dozen at a time, onto a cookie tray. Adding the ingredients to the bowl and mixing takes 6 minutes, regardless of how many cookies are being made in the batch. That is, to mix enough dough and ingredients for three dozen cookies takes the same 6 minutes as for one dozen cookies. However, spooning the cookies onto the tray takes 2 minutes per tray. The next step, performed by your roommate, is to put the cookies in the oven and set the timer. The time to do this is negligible, and will be ignored in this analysis. The cookies bake for 10 minutes. Because the oven only holds one tray, a second dozen takes an additional 10 minutes to bake. Your roommate also performs the last steps of the process by first removing the cookies from the oven and putting them aside to cool for 5 minutes, then carefully packing them in a box and accepting payment. Removing the cookies from the oven takes a negligible amount of time, but it must be done promptly. It takes 2 minutes to pack each dozen and about 1 minute to accept payment for the order. This is the process you plan to use to produce cookies by the dozen at Kristen's Cookie Company. As experienced bakers know, a few simplifications were made in describing the actual cookie production process. For example, the first batch of cookies for the night requires preheating the oven. However, such complexities will be put aside for now. Begin your analysis by developing a process flow diagram of the cookie-making process. (Gantt charts can be made by hand or any other tool that you have) 1. Make a Gantt chart for the first order of three dozen cookies. Expand the chart to include the second order of three dozen cookies. (5 points) 2. Assume a scenario with one oven and where all orders are for one dozen cookies. Kristen schemes up to remove the friend from the business. In this case, how many dozens of cookies can Kristen deliver in an evening of 4 hours? (5 points) 3. Assume a scenario with one oven and where all orders are for three dozen cookies. Kristen schemes up to remove the friend from the business. In this case, how many dozens of cookies can Kristen deliver in an evening of 4 hours? (5 points) 4. Kristen's uncle gifts them a free oven that is exactly similar to the one they currently have. If all orders are for one dozen cookies, construct a Gantt chart (5 points) to calculate the lead time to make one dozen cookies (5 points) and the process flow rate (5 points). Use the process analysis method to arrive at the same answers of lead time and flow rate (5 points). Mention the bottleneck process. 5. Kisten's uncle gifts them a free oven that is exactly similar to the one they currently have. If all orders are for three dozen cookies, construct a Gantt chart (5 points) to calculate the lead time to make three dozen cookies (5 points) and the process flow rate (5 points). Use the process analysis method to arrive at the same answers of lead time and flow rate (5 points). Mention the bottleneck process. 6. highlight one experience from your experience, that is similar to what has been talked about. [e.g. job deskilling and its effect on cost, improper decisions taken because of cost management compulsion, etc) (5 points) 1 ROGER BOHN Kristen's Cookie Company (A) (Abridged) You and your roommate are preparing to launch Kristen's Cookie Company in your on-campus apartment. The company will provide fresh cookies to hungry students late at night. You need to evaluate the preliminary design for the company's production process in order to make key policy decisions, including what prices to charge, what equipment to order and how many orders to accept, and to determine whether the business can be profitable. Business Concept Your idea is to bake fresh cookies to order, using any combination of ingredients that the buyer wants. The cookies will be ready for pickup at your apartment within an hour. Several factors will set you apart from competing products such as store-bought cookies. First, your cookies will be completely fresh. You will not bake any cookies before receiving the order; therefore, the buyer will be getting cookies that are literally hot out of the oven. Second, like many Boston-based area ice-cream shops, you will have a variety of ingredients available to add to the basic dough, including chocolate chips, M&M's, chopped Heath bars, coconut, walnuts, and raisins. Buyers will email their orders and specify which of these ingredients they want in their cookies. You will guarantee completely fresh cookies. In short, you will have the freshest, most exotic cookies anywhere, available right on campus. The Production Process Baking cookies is simple: place all the ingredients in a mixing bowl and mix them; spoon the cookie dough onto a tray; put the cookies into the oven; bake them; take the tray of cookies out of the oven; let the cookies cool; and, finally, take the cookies off the tray and carefully pack them in a box. You and your roommate already own all the necessary capital equipment: a high-capacity professional-grade electric mixer, cookie trays, and spoons. Your apartment has a small oven that will hold one tray at a time. Your landlord pays for all the electricity. The variable costs, therefore, merely the cost of the ingredients (estimated to be $0.60/dozen), the cost of the box in which the cookies are packed ($0.10 per box; each box holds a dozen cookies), and your time (what value do you place on your time?). A detailed examination of the production process follows. You and your roommate have timed the necessary operations. The first step is to take an order, which will be fast and accurate, since your roommate has devised a method using the campus e-mail system. When an order arrives, your roommate first reads and prints the email and sends a reply to the customer stating when the order will be ready for pickup and takes the printed order to the kitchen. This order processing step takes your roommate one minute. Zoom in When an order arrives in the kitchen, the first production step is to place the specified ingredients in the electric mixer's bowl and turn on the mixer to mix the ingredients. The electric mixer can hold and mix ingredients for up to three dozen cookies. You then spoon the cookies, one dozen at a time, onto a cookie tray. Adding the ingredients to the bowl and mixing takes 6 minutes, regardless of how many cookies are being made in the batch. That is, to mix enough dough and ingredients for three dozen cookies takes the same 6 minutes as for one dozen cookies. However, spooning the cookies onto the tray takes 2 minutes per tray. The next step, performed by your roommate, is to put the cookies in the oven and set the timer. The time to do this is negligible, and will be ignored in this analysis. The cookies bake for 10 minutes. Because the oven only holds one tray, a second dozen takes an additional 10 minutes to bake. Your roommate also performs the last steps of the process by first removing the cookies from the oven and putting them aside to cool for 5 minutes, then carefully packing them in a box and accepting payment. Removing the cookies from the oven takes a negligible amount of time, but it must be done promptly. It takes 2 minutes to pack each dozen and about 1 minute to accept payment for the order. This is the process you plan to use to produce cookies by the dozen at Kristen's Cookie Company. As experienced bakers know, a few simplifications were made in describing the actual cookie production process. For example, the first batch of cookies for the night requires preheating the oven. However, such complexities will be put aside for now. Begin your analysis by developing a process flow diagram of the cookie-making process