Question 2

You are the HR Manager of Dell Global Business Centre Sdn Bh and have just received a resignation letter from the Social Media Marketing Manager of the company. You need to find a new replacement for this Social Media Marketing Manager position and plan an orientation and training programs to get this new staff to kick start their job role in this department.

(a)

As the Human Resource (HR) Manager, suggest FIVE (5) suitable types of training for this new Social Media Marketing Manager recently hired by the company. Support your explanation with relevant examples based on the scenario above

(15 marks)

(b)

As the Human Resource (HR) Manager, define orientation and explain THREE (3) purpose of orientation to your HR team so that an effective orientation for this Social Media Marketing Manager position can be developed. Support your explanation with relevant examples based on the scenario above.

(10 marks)

(Total: 25 marks)

Question 3

Ben is a junior manager who just got his promotion this year. He now has 5 subordinates under his care and responsibility. It is currently the time to evaluate his subordinates. However, Ben does not have any experience appraising subordinate's performance Ben does not have any experience evaluating the subordinates for the upcoming performance appraisal.

Assuming you are the Human Resource (HR) Manager, Explain to Ben FIVE (5) possible appraisal errors that may happen in the performance appraisal.

(25 marks)

Question 4

As the HR Director in IBM Malaysia Sdn Bh, you have been receiving quite a significant number of employees expressing their grievances about their salary and compensation. These employees were dissatisfied with their salary as it is much lower compared to the market rate. After much discussion with the HR Team, you have decided to listen to IBM's employees and conduct an employee survey so that you can establish a competitive market pay plan according to industry standards for IBM Malaysia employees.

a) As the HR Manager for IBM Malaysia Sdn Bhd, Explain FIVE (5) factors that affect wage and salary structure. Support your explanation with relevant examples based on the scenario above.

(25 marks)